Frequently Asked Questions
Q: Do you guys make a holster for ( insert gun model here )?
A: If you do not see your gun model in the drop down menu, it means we do not offer it at this time. We are not accepting any fully custom builds, but we do invite you to email us and let us know you are requesting whatever gun model it is. Requests are reviewed weekly and will be added according to customer demands.
Q: How do I check the status of my order?
A: We currently have two different ship windows based on what you purchase. If you have purchased a Custom item, you will receive shipping and tracking information via email no later than 15 business days from the date you placed the order. If you purchased a Quick Ship or other item from us, you will receive shipping and tracking information via email no later than 3 business days after the date of your order. If it has been longer than the expected time, please contact us via phone or email and we will get back to you as soon as possible.
Q: Is the AGIS, AXIS or KOPIS comfortable while sitting?
A: Who knows?! If you are extremely over weight (no offense), appendix carry probably isn't for you. On the same note, everything is relative. If you have never carried appendix before, you're going to be sore for the first little while, no matter what holster you use. The key to sitting with an appendix carry holster is just a slight adjustment. The holster should be sitting vertically against your torso, and almost feel as though the bottom is sitting on your lap.
Q: What does the Extended Magazine option mean?
A: Depending on the size of magazine you are carrying, we may need to make it sit lower in the mag carrier for proper concealment. For example: A standard Glock 19 has a 15 round magazine. If you added a +4 extension to it, then it will ride higher than standard. By selecting +4, it lets us know we need to produce it so it sits a little bit lower in the mag carrier for the best possible concealment.
Q: Can I order just the holster side of the AGIS?
A: No, and here’s why. Our AGIS holsters are built as a complete unit to ensure the proper alignment of all pieces. If the two sides are not built as a pair, then we risk the holster not aligning properly with the mag carrier, causing it to not ride properly or even print when being concealed.
Q: Do you offer local pick up?
A: We do not offer local pick up currently due to zoning laws at our shop and offices. We are currently zoned as a manufacturing company, in an area where it is strictly enforced. Because of this, we are not able to offer local pickup. If you live on the Wasatch Front, you will generally receive your order the day after it ships.
Q: Do you sell to distributors or stores?
A: No, we do not. We may open sales to select distributors and stores in the future, but for now we are not doing so. We pride ourselves on being an American owned and operated company and refuse to outsource any business to fill large orders to meet the margins required by most retailers.
Q: Do you have a way I can be informed when (insert product here) is in stock?
A: We don’t currently have a notification for when specific products are in stock, but we try to keep customers on our mailing list informed when products, including premium kydex inventory are restocked, as well as when new firearm and light options are added. They are also the first to hear about sales and promos, so we suggest signing up on our home page so you don’t miss out!